Crédit Agricole supports the development of the Foundation

© Philippe Lissac

The Crédit Agricole Group is supporting the Grameen Crédit Agricole Foundation's development strategy with new funding of €14 million from CACIB (Crédit Agricole Corporate & Investment Bank). This funding allows the Foundation to continue its commitment to serving underbanked populations.

The Crédit Agricole Group, a key partner of the Foundation

The Foundation was created in 2008 under the joint leadership of Crédit Agricole SA and Professor Yunus, 2006 Nobel Peace Prize winner and founder of Grameen Bank. Since its inception, the Crédit Agricole Group has supported the Foundation's activities in the microfinance and social entrepreneurship sectors.

It is within the framework of this historic partnership that a €14 million loan was granted by CACIB to the Foundation. This financing, in dollars and euros, allows the Foundation to continue and expand its commitment to the financial inclusion of disadvantaged populations by creating or strengthening small income-generating activities in the countries where it operates.

Renewed growth objectives for the Foundation

The loan granted by CACIB contributes to the financing of the Foundation's development plan, which has set the objective of achieving a portfolio of commitments of around 100 million euros by 2021. At the end of August 2018, the Foundation's outstanding amount in favor of microfinance institutions stood at 58 million euros and the total financing granted by the Foundation since its inception now exceeds 200 million euros, more than four times its initial capital.

The Foundation has signed strong partnerships with BPI subsidiaries, which now allows it to operate in countries where the Group is present, particularly in retail banking.

The Foundation is a partner of the 2018 Microfinance Barometer

The Grameen Credit Foundation is strengthening its efforts to promote the sector by becoming a financial partner of the Microfinance Barometer. A flagship publication of the Convergences association, the Barometer presents key figures for the sector and traces its main trends in France and internationally. The Foundation participated in the launch of the 2018 edition at the 11th Convergences World Forum.

A partnership to promote microfinance

The Grameen Crédit Agricole Foundation is a long-standing partner of Convergences, a platform for mobilization and advocacy around the Sustainable Development Goals (SDGs). A member of the Microfinance Barometer Steering Committee since its inception, the Foundation reaffirmed its commitment to Convergences by becoming a financial partner of this leading industry publication. With the theme "What are the profitability levels of microfinance?", the 2018 Barometer explores the multiple facets of microfinance profitability.

This 9th edition was unveiled at the 11th Convergences World Forum held in Paris on September 3, with the participation of Philippe Guichandut, Director of Inclusive Finance Development at the Grameen Crédit Agricole Foundation, and other experts and committed stakeholders in the sector.

The 2018 Microfinance Barometer

This year, the Barometer announces an annual growth of 15.61 T/T in the credit portfolio of microfinance institutions and 5.61 T/T in the total number of borrowers. The microfinance sector contributes significantly to financial inclusion in rural areas: two-thirds of borrowers of institutions in Africa and Asia live in rural areas. Women continue to be a prime target of the sector worldwide, with coverage of 821 T/T in 2017.

Also featured in the 2018 edition of the Barometer are two articles from the Grameen Crédit Agricole Foundation. During a joint interview on the sector's profitability, Eric Campos, the Foundation's Managing Director, presents the Foundation's positive results, which finance and support more than 60 MFIs with high levels of social performance. "We operate in more than 30 countries, where our partners serve more than 3.5 million beneficiaries. Being both financially balanced and sustainable and having a social impact is entirely possible," says Eric Campos.

In an article co-written with Sébastien Duquet of Symbiotics, Philippe Guichandut highlights the new challenges of financial inclusion: "Being more efficient requires institutions to be able to adapt to the new challenges of digital technology to cope with increased competition and the emergence of new players, while adapting to the diverse needs of their clients." To meet these challenges, microfinance institutions will need new investments and enhanced technical support, two levers that will continue to be at the heart of the Grameen Crédit Agricole Foundation's work.

The results of the 2018 Microfinance Barometer reaffirm the sector's dynamism and its role in achieving the Sustainable Development Goals. The Grameen Crédit Agricole Foundation is proud to support the Barometer to highlight the actions of microfinance stakeholders and promote sustainable finance and a more inclusive economy.

Download the Barometer here

With a loan of USD 4.5 million, the Foundation strengthens the impact of the Advans Group

The Grameen Crédit Agricole Foundation has granted a loan of US$4.5 million to the Advans Group, a leading international microfinance group established in 2005.

The Foundation, an expert in the microfinance sector

As an investor, financier, and technical assistance coordinator, the Grameen Crédit Agricole Foundation has been supporting microfinance institutions (MFIs) and social business enterprises around the world for 10 years. With nearly €65 million in microfinance assets, it now supports more than 60 MFIs in some 30 countries.

Advans, a strategic partner for the Foundation

The Advans Group operates in nine countries: Cambodia, Cameroon, Ghana, the Democratic Republic of Congo, Ivory Coast, Pakistan, Nigeria, Tunisia, and Myanmar, with over 800,000 clients. Advans' mission is to develop a network of microfinance institutions in developing countries that can facilitate access to financial services for economically vulnerable small entrepreneurs and their families.

The loan granted by the Grameen Crédit Agricole Foundation to the Advans Group demonstrates the excellent relationship between the two organizations and is at the heart of a truly strategic relationship and shared values. It will strengthen Advans' activities, particularly in the Democratic Republic of Congo, where the Group is committed to promoting entrepreneurship in both urban and rural areas of the country.

As part of the Foundation's medium-term plan, this funding aims to strengthen its presence among major players in the sector, mainly located in rural areas.

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Advans is a leading international microfinance group established in 2005. Its mission is to meet the financial service needs of small businesses and other economic agents who have inadequate, limited or no access to traditional financial services, by providing them with appropriate financial services in a sustainable and responsible manner.

For more information: //www.advansgroup.com

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Created in 2008, under the joint leadership of Crédit Agricole SA's management and Professor Yunus, 2006 Nobel Peace Prize winner and founder of Grameen Bank, the Grameen Crédit Agricole SA Foundation is a multi-sector operator that contributes to the fight against poverty through financial inclusion and social impact entrepreneurship. As an investor, lender, technical assistance coordinator, and fund advisor, the Foundation supports microfinance institutions and social enterprises in nearly 40 countries.

Study trip and 4th African Facility Forum in Ivory Coast

Between July 8 and 12, administrators, employees of the Grameen Crédit Agricole Foundation, and partners of the "Take-off Facility for Agricultural and Rural Microfinance in Africa" program spent a week of exchanges and learning in Côte d'Ivoire. A spotlight is on this key moment in the Foundation's history.

This is the first time that the Study Tour, scheduled annually for Trustees to meet with partners funded by the Foundation, has been merged with an annual Forum of the African Facility, a technical assistance program developed in partnership with the French Development Agency (AFD) since 2013. Between July 8 and 12, partners and trustees were able to exchange ideas, strengthen their knowledge of the specificities of the Foundation's fields of activity, and explore avenues of work for the years to come. Round tables, training days, and field visits were among the key moments of this strategic week for the Foundation.

The first day of the week began in Abidjan with the opening of the 4th African Facility Forum. After a first phase that supported 16 rural microfinance institutions in Sub-Saharan Africa, the second phase of the African Facility, between 2017 and 2020, aims to finance and provide technical assistance to more than twenty institutions. The 4th Forum provided an opportunity to present the program's results and prospects and was marked by exciting discussions between administrators and 16 microfinance institutions supported under the Facility.

In the following days, the African Facility partners participated in training sessions on the challenges of digital finance and the financing of agricultural value chains. At the same time, the Directors made two field visits. The first field visit allowed the Directors to learn about the workings of a cocoa cooperative in Tiassalé benefiting from financing from Advans, a microfinance institution supported by the Foundation. The next day, they discovered the ZECI project in Akpessekro, an initiative that aims to facilitate access to electricity in rural areas through the marketing of off-grid solar kits. The Foundation will participate in the financing of the ZECI operating company[1], in close collaboration with the CA-CIB securitization team and will also monitor the project's social and environmental performance.

Before the week's closing cocktail reception, the Directors met as part of the Foundation's Board of Directors. Discussions focused on the 2019-2023 Strategic Plan, which was enriched by contributions from the African Facility's partners. The Strategic Plan will be officially presented in November during Sustainable Finance Week, organized in partnership with Crédit Agricole to celebrate the Foundation's 10th anniversary. A photo exhibition, roundtable discussions, and a grand anniversary evening will be on the agenda to celebrate and reaffirm the Foundation's and the Crédit Agricole Group's commitment to more inclusive and responsible finance.

[1] Company co-founded by EDF and Off-Grid Electric (OGE).

Women's autonomy, a priority for the Grameen Crédit Agricole Foundation

Economic development requires supporting women's entrepreneurial activities. Their income independence is a key factor in reducing gender inequality worldwide.

With 77,000 women served among the active clients of its partner institutions, compared to the sector average of less than 50,000, the Grameen Crédit Agricole Foundation stands out as a committed player. This has been a choice it has made since its inception. It continues to do so today: approximately one-third of the institutions in its portfolio specifically target women.

Zhanna B. Zhakupova, Managing Director of Asian Credit Fund, a microfinance organization supported by the Foundation in Kazakhstan, said: “We know that women reinvest more than 90% of their income into their families and children’s education. Therefore, the more women engage in economic activities, even small ones, the more families in Kazakhstan will be able to achieve a decent standard of living. This reality is at the heart of ACF. Since 1997, we have supported more than 100,000 women by providing them with access to credit and training to start and grow their own businesses.”

Find out more here: Annual Report 2017

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Created in 2008, under the joint leadership of Crédit Agricole SA's management and Professor Yunus, 2006 Nobel Peace Prize winner and founder of Grameen Bank, the Grameen Crédit Agricole SA Foundation is a multi-sector operator that contributes to the fight against poverty through financial inclusion and social impact entrepreneurship. As an investor, lender, technical assistance coordinator, and fund advisor, the Foundation supports microfinance institutions and social enterprises in nearly 40 countries.

The Foundation is expanding its area of intervention alongside the BPI

By François-Edouard Drion, BPI Crédit Agricole

The Crédit Agricole Group's International Proximity Bank (BPI) joined forces with the Grameen Crédit Agricole Foundation in 2017, developing a partnership for its two banks in the Mediterranean Basin, Crédit Agricole Egypt and Crédit du Maroc.

The BPI and these two institutions pay particular attention to promoting inclusive finance in their regions, as part of their CSR strategy. The Grameen Crédit Agricole Foundation contributes its expertise in developing the microfinance sector.

In Egypt and Morocco, the Grameen Crédit Agricole Foundation's recognized expertise has enabled us to offer innovative financing solutions for microfinance institutions, which uniquely position us in the market. They fully support our values of proximity, local utility, and ethical and responsible finance. This allows us to generate a positive social impact while promoting a profitable economic model.

We hope that this partnership model will also be implemented in Serbia. Other countries are under consideration.

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Source : Annual Report 2017

Meeting with Philippe Guichandut, Director of Inclusive Finance

By Flora Helard & Mathilde Thonon, In venture

For 10 years, the Grameen Credit Agricole Foundation has been encouraging the development of local microfinance initiatives and social enterprises in the more than 30 developing countries where it operates. We interviewed Philippe Guichandut, who spoke to us about the Foundation's commitments and the results of its work.

Socially responsible, the Grameen Crédit Agricole Foundation was created in 2008 under the joint leadership of Crédit Agricole executives and Professor Muhammad Yunus, 2006 Nobel Peace Prize winner and founder of the Grameen microcredit bank (see his interview here). The Foundation encourages the development of local microfinance initiatives and social enterprises in the 32 developing countries where it operates. In 2017, €49 million was granted to partner microfinance institutions and social enterprises.

We interviewed Philippe Guichandut, Director of Development and Technical Assistance, who told us about the Foundation's commitments and results.

1. The partnership between Crédit Agricole and Grameen will celebrate its 10th anniversary. Based on the Foundation's experience, can Professor Yunus's assertion that the poor are solvent be confirmed?

Indeed, we realized that the beneficiaries of microfinance institutions generally repay their loans well, at better repayment rates than those of traditional banks for this type of client. However, the definition of "poor" must be qualified. To reach the poorest populations, microfinance is not enough. It is necessary to provide complementary non-financial services and personalized support, so that clients do not find themselves in situations of over-indebtedness. MFIs that target the poorest populations thus first offer information sessions as well as individual assistance, then credit intervenes at a later stage when the person is more ready and better equipped to develop their economic activity. So I would say that yes, under certain conditions, the poor are solvent. However, I do not believe that everyone is a potential entrepreneur; many microfinance borrowers are in a survival logic, especially among the poorest. We must carefully select individuals who will know how to use credit wisely, so as not to worsen their situation.

2. Why do you think banks have a leading role to play in solving social and environmental problems?

Banks certainly have a role to play, just like NGOs, the state, and businesses. It is important that they integrate a social dimension into their activities and evolve towards a more inclusive and responsible way of operating, so as not to leave part of the population behind. However, the social problem cannot be entirely the responsibility of banks; we need a real paradigm shift in public opinion. If microfinance emerged, it was to address a market failure that did not meet the needs of the entire population, particularly in rural areas and among populations excluded from traditional banking systems. Unfortunately, I believe that microfinance still has a bright future ahead of it.

3. Like Grameen, you specifically target women for your microfinance activities. Do you see any differences in credit use by gender?

Of course, we know that women are more likely to reinvest the profits from their activities in the family, particularly the education of children, food, housing, health, etc. This does not mean that men do not do it, but we generally see that family awareness is more present among women, which makes it possible to reach a greater number of people with microfinance and participate in improving the living conditions of the targeted people.

4. Is it possible to concretely measure the impact of microfinance on community well-being? What indicators do you use, and do you think impact measurement should be universalized?

Measuring impact is a very complex issue, and for this reason, microfinance has been heavily criticized. We face a methodology problem; there are different schools of thought regarding impact measurement. However, depending on the methodology adopted, we can find very different results. We have therefore chosen to measure the social performance of our projects, working with the SPI4-ALINUS rating tool, developed by CERISE for due diligence and monitoring of social investors. I think it would be too complex and risky to universalize impact measurement because we must take into account local specificities (religion, culture, isolation, level of development, etc.), and these vary enormously from one region to another.

5. Do you think that the MFI models you support can be exported to France, or is microfinance reserved for developing countries?

Absolutely, microfinance is growing in France and Europe. It's not just for developing countries. These are different markets and different costs, but many people who want to develop an economic activity and can't get a loan from a traditional bank are now turning to this solution. The European Microfinance Network (EMN) brings together institutions operating in Europe and seeks to improve the legislative frameworks of Europe and its member states.

6. With this partnership between Crédit Agricole and Grameen, you seem to be reaffirming your commitment to the inclusion of rural areas. What is your agenda for furthering the social inclusion of rural and isolated areas?

There is a huge amount that needs to be done to strengthen the inclusion of rural people, particularly farmers. There are very few microfinance institutions that specialize in this sector because it is very risky and highly dependent on climatic hazards. Microfinance is generally urban or peri-urban, and when it is rural, it is rarely agricultural. Understanding and financing agricultural value chains is a real challenge for us. Crédit Agricole's experience in this area in France is very useful for us. 771,300 of our beneficiaries are from rural areas, and between 20 and 301,300 work in agriculture.

7. The Foundation also invests in social enterprises. What are your selection criteria for the ones you fund? Do you invest in early-stage social businesses or those at a more advanced stage?

We don't invest in startups, but rather in already developed social enterprises, not necessarily economically sustainable but with real growth potential. For us, the most important thing is that the company's main mission is truly social. We have entrepreneurs and shareholders sign a social charter to ensure that social impact is indeed the driving force behind their company's development. Secondly, we study their business plan, the required capital, market relevance, and social indicators. We also place particular importance on the entrepreneurs' personalities because they are the ones who will make the company work or not, and trust is the basis of any partnership.

8. In your advocacy activities, do you feel that there is still a lot of work to be done to reconcile the world of finance with that of social assistance and environmental protection in the eyes of the public?

I had a long career in the non-profit world before joining the Grameen Crédit Agricole Foundation. There is a real cultural difference, but the traditional opposition between these sectors stems mainly from a lack of mutual understanding and a lot of prejudice. The private and social sectors have never been so close, more and more joint initiatives are developing, and the private sector has acquired a real awareness of social and environmental issues. It's also a generational issue; young people today have a different sensibility, and we are only at the beginning of this rapprochement.

9. As Crédit Agricole savers, what can we do at the individual level to participate in the inclusive finance movement?

There are many opportunities to participate in this movement on an individual basis, but most people are unaware of them. A lot of awareness-raising work is needed to make this information accessible. You can subscribe to Finansol-certified products, invest in social enterprises, and purchase goods or services provided by social and solidarity economy (SSE) companies. If you work for a large company, you can choose to use employee savings plans. Also, contact your bank to find out about your options.

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Source
//www.in-venture.org/fondation-grameen-credit-agricole-1

SPTF Workshop on Social Performance Management

From February 19th to 22nd, The Social Performance Task Force (SPTF), CGAP, Dvara and Leapfrog Investments organized a learning workshop on the theme of Customer Centricity in Mamallapuram (Tamil Nadu), in conjunction with the SPTF annual meeting.

The event brought together 280 participants, who shared practical experiences and discussed case studies highlighting how customer value management can best achieve the dual goals of business success and financial inclusion. Current topics covered at the workshop included the opportunities and risks of new technologies and the digitalization of financial services, measuring and managing financial services results at the customer level, customer segmentation to define more tailored products, and the Mimosa India report on loan penetration.

The financial success of the inclusive finance sector is a necessary but insufficient condition for ensuring a positive impact on the lives of its clients through financial services. As the crises of recent years in Bosnia, Morocco, and Bolivia, as well as in some states of India, have shown, rapid growth and high profits are not necessarily indicators of improved living conditions for clients, or even of good long-term financial performance. This is why the inclusive finance sector, through the coordination work of SPTF, has defined a series of best practices accepted by the entire sector to describe and evaluate the provision of responsible financial services: these are the "Universal Standards" (USSPM – Universal Standards for Social Performance Management).

Since its creation in 2008, as part of its mission to support and open up a field of action for responsible inclusive finance, the Grameen Crédit Agricole Foundation has been active in the field of development cooperation; in doing so, it promotes and applies the combined systematic evaluation and analysis of social and financial performance with all its partners. The Grameen Crédit Agricole Foundation has been an associate member of MFIN since 2017.

Since 2016, the Foundation has conducted an annual assessment of the social performance of a portfolio of representative companies to obtain a comparative measurement of performance compared to the market and to identify areas for improvement as part of the implementation of its annual action plan. Presented to the Foundation's Management and Board of Directors, this analysis allows for more precise monitoring of our actions in order to successfully carry out our mission. It is communicated externally to enable the exchange of knowledge and practices. (To consult the Foundation's benchmarks and other SPI4 benchmarks: //www.cerise-spi4.org/#/benchmarking/.)

Meeting No. 2 of the Circle of Friends of the Foundation

© FGCA

The second meeting of the Circle of Friends of the Foundation, the first of 2018, took place on June 26, and brought together employees of the Crédit Agricole group and the Foundation.

This event provided an opportunity to discuss the Foundation's work and its projects with the Group. The meeting featured three presentations focusing on the Foundation's activities in 2017, the "Solidarity Banker by CA" program, and cooperation plans with the Group's international entities.

Eric Campos, General Delegate of the Foundation, opened the event with a brief presentation of the Foundation and the 2017 Integrated Report. With 49.3 million in financing granted in 2017 and 69 microfinance and social business institutions supported in more than thirty countries, the Foundation posted a good record and reaffirmed its position as a committed player for a more shared economy.

The meeting then turned to the synergies between the Foundation and the Crédit Agricole Group. Carolina Herrera, Director of Communications & Investor and Partner Relations, presented the "Banquier Solidaire by CA" skills volunteer program, recently established between the Foundation and Crédit Agricole SA. This unique initiative in the history of the Group and the Foundation aims to strengthen the Foundation's support for microfinance institutions and social enterprises and to promote the skills of Crédit Agricole Group employees.

This is the case of Jonathan Michaud, an agricultural engineer from Crédit Agricole Franche-Comté, who came to share the experience of his mission at the Laiterie du Berger in Senegal, a social enterprise in which the Foundation and the Regional Fund are shareholders.

During this meeting of the Circle of Friends, Hélène Sananikone, Equity Investment Manager of the Foundation, and Jonathan Michaud presented the Laiterie du Berger, which promotes the development of the dairy sector in northern Senegal using a cooperative production method.

Beyond Crédit Agricole Franche-Comté's social commitment, it was the similarities between the Laiterie du Berger's business model and the Franche-Comté region's development paradigm that motivated the Regional Bank's support for this project. The outcome of this mission resulted in the development of a detailed action plan approved by the Laiterie's Board of Directors. The objective of this plan is to improve the productivity of this social enterprise and ensure the sustainability of its business model.

The final part of this meeting of the Circle of Friends of the Foundation focused on international cooperation between the Foundation and the Group. Caroline Brandt and Violette Cubier, Investment Officers at the Foundation, presented the cooperation schemes implemented in Egypt and currently being negotiated in India, Serbia, and Morocco. These partnerships will promote the financing of local microfinance institutions, allowing the Foundation to expand its activities and the Group's entities to position themselves as financiers of the social and solidarity economy.

The meeting concluded with an invitation to the next Circle of Friends meeting on October 2 at the Crédit Agricole Montrouge Campus. More news will follow on the Foundation's and the Group's commitments to inclusive finance and the development of rural economies around the world.

Microfinance and refugees: a promising association

By Alexia Van Rij & Philippe Guichandut, Grameen Crédit Agricole Foundation

© FGCA

What if microfinance was the key to refugee integration?

Often perceived as too risky and unstable a clientele, refugees are generally not or underserved by financial service providers, despite the crying need. However, the few experiments in lending to refugees seem to show satisfactory results[1].

Based on this observation, the UNHCR (United Nations High Commissioner for Refugees) and Sida (Swedish International Development Cooperation Agency) launched a program promoting access to financial and non-financial services for refugees in Uganda and Jordan. This is how the Grameen Crédit Agricole Foundation was selected to support its partner microfinance institutions in reconsidering the refugee issue in their strategy.

An initial study on the needs for access to financial and non-financial services was entrusted to Microfinanza[2]. In this context, we spent three days of exciting discussions and meetings with Burundian, Rwandan and Congolese refugees at the Nakivale camp in southern Uganda.

In the heart of Nakivale, Uganda: a strong need for access to financial services

Uganda is now the third largest refugee-hosting country in the world, with over 1.4 million refugees as of the end of March 2018. Following the 2013 crisis in South Sudan, Uganda has seen a growing number of refugees arrive, with the UNHCR estimating the number at nearly 1,800 per day. The country has one of the most favorable refugee policies in the world, allowing them to receive a plot of land to cultivate, to work, to have free access to Ugandan social services (education, health), to enjoy freedom of movement and to receive identity papers. It is in this very specific context that the Foundation joined the Microfinanza team in Nakivale, one of the oldest refugee camps in Uganda, to support them in their study with refugees.

Nakivale is now home to over 100,000 people, primarily from Rwanda, Burundi, and the Democratic Republic of Congo, spread across small settlements across 185 square kilometers. Most of Nakivale's residents have benefited from plots of land granted by the government, used for farming and livestock breeding. Others run small restaurants, hair salons, or clothing stores. These are typical activities for microfinance institutions. However, no microfinance institutions operate in the camp, and the refugees can therefore rely only on solidarity within the camp.

Moban Sacco, a savings and loan organization that now has no fewer than 1,449 members, was born from this mutual aid effort in the face of a lack of capital. Thanks to Moban Sacco, refugees can save small amounts and receive some loans, but these are generally considered insufficient to truly develop their businesses.

Prejudices denied

One of the fears microfinance institutions have about refugees is that they will return to their country without having paid their debts. It is clear that in Nakivale, none of the people interviewed plan to return home anytime soon, given the region's insecurity. Some of them have been living in the camp for over 15 years (an average of 7-8 years) with the firm intention of developing their microenterprises there.

Furthermore, all the refugees we met stated that they had a very concrete idea of how they would use a loan. In a nutshell, it's not ideas that are lacking, but capital! How can we forget the story of this woman, who came from the Kivu region of Congo, alone with her three children, a hairdresser by profession, whose 11-year-old son translated her words because she had worked all her life to ensure that her son learned English? Having left her country with no savings, she didn't have the means to set up her hairdressing salon and depended on the food rations provided by the UNHCR to survive, she and her children. Or the meeting with this Rwandan entrepreneur, who with his few savings created a grain milling company 6 years ago? He had managed to employ 3 people to develop his activity, but his small savings did not allow him to expand his business and buy new, efficient equipment.

These examples, among many others, highlight the diversity of situations and the often wasted potential of these men and women endowed with talent, experience and the will to take their destiny into their own hands, as they had been able to do in their country before the situation got out of hand.

At the Foundation, we are convinced that microfinance institutions, by adapting their products and services, have an active role to play in promoting the financial inclusion of refugees. The opportunities offered by digital finance, a sound understanding of the characteristics of each group, and regular monitoring should foster such involvement. Meetings with the Foundation's partner financial institutions suggest that they will be ready to meet the challenge of offering quality, inclusive financial services to these refugee populations and their host communities.

The study currently underway with Microfinanza, which will be made public in July 2018, should provide concrete avenues for our partners to actively engage in, with our support, joint work with the UNHCR and technical assistance funded by Sida.

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[1] Some examples on: New issues in refugee research, Michelle Azorbo, Research paper N.199, UNHCR; Microfinance for Refugees, Thimothy H. Nourse, American Refugee Committee here.
[2] Company selected via a call for tenders.