Technical assistance

6

technical assistance programs

74

missions managed in 2022

4

supported organizations

Solidarity Bankers

New type of volunteer missions abroad offered to Crédit Agricole Group employees on behalf of microfinance institutions or impact companies, partners of the Grameen Crédit Agricole Foundation.

Financial inclusion of refugees with UNHCR and Swedish cooperation

The Grameen Crédit Agricole Foundation, the United Nations High Commissioner for Refugees (UNHCR) and the Swedish International Development Cooperation Agency (Sida) have joined forces to develop a program that promotes access to credit for refugees and host communities.

Technical assistance in sub-SAHARAN AFRICA

The Grameen Crédit Agricole Foundation won three calls for tenders in 2019, 2020 and 2021 from the European Investment Bank (EIB) and the Government of Luxembourg for a total grant amount of €853,545 to support microfinance institutions in Sub-Saharan Africa with technical assistance missions.

SSNUP – Supporting agricultural value chains

Program coordinated by ADA in collaboration with 5 impact investors focused on social and ecological sustainability, including the Grameen Crédit Agricole Foundation, whose objective is to improve the resilience of smallholder farmers in developing countries.

training microfinance institutions in microinsurance

Developing microinsurance in rural areas and facilitating access to better risk management solutions for vulnerable people. A program launched in partnership with the International Labor Organization (ILO) and supported by PROPARCO.

Supporting ACEP's digital transformation

In 2022, the Foundation, a partner of three ACEP Group subsidiaries since 2016, was approached by ACEP Conseil as part of their digital transformation plan. This €10.6 million program, of which €6.3 million is co-financed by their subsidiaries and €4.3 million of which is entrusted to the Foundation for research.

Calls for tenders

Below is a table of calls for tenders published for the Foundation's missions. For more information, click on the mission title.

MITRATA

Resilience of women smallholder farmers to climate change through sustainable agriculture

VisionFund Malawi

Support financial inclusion of smallholder farmers in Malawi

RMCR Mali

Financial inclusion for sustained income growth for rural smallholder households in the West Nile region of Uganda

VisionFund Uganda

Financial inclusion for sustained income growth for rural smallholder households in the West Nile region of Uganda

InFiNe

Mapping of the Luxembourg inclusive finance ecosystem

RENACA

Creation of training modules and tools adapted to financial management

RENACA

Development of financial and non-financial products on responsible energy consumption practices by women in rural areas

KAFO JIGINEW

Training of the IT team on data security and protection methods as part of the digitalization process of operations

KAFO JIGINEW

Training on the prevention of IT risks linked to the digitalization of customer operations

KAFO JIGINEW

Development of a communication plan and a marketing strategy for the marketing of products and development of digital communication tools based on the sharing of best practices

Coopec Sifa

Creation of training modules and training of internal trainers

MLF Zambia

Development of a training strategy and program, and training of trainers

SM Gilgal

Diagnosis of the agricultural sector financing model

CAURIE MF

Development of the PSD 2025 – 2029 (phase 2)

CAURIE MF

Evaluation of the Strategic Development Plan (PSD) 2020 – 2024 (Phase 1)

MLF Zambia

Creation of digital training materials, modules and channels

ACFB

Capacity building of members of governance bodies

ACFB

Business plan update

Assilassimé Solidarity

Implementation of actions planned in the environmental strategy

VisionFund Senegal

Development of an individual green credit product for young agricultural entrepreneurs

VisionFund Senegal

Development of a range of savings and digital transfer products

SMICO SA

Improving the supply of financial and non-financial services in the agricultural sector

Assilassimé Solidarity

Development of a savings mobilization strategy

Assilassimé Solidarity

Improving the customer complaint management mechanism - Phase 2: development of a digital solution

Assilassimé Solidarity

Improving the customer complaints management mechanism - Phase 1: diagnosis and policy

CAURIE MF

Development of a health insurance product development strategy

PEBCo-BETHESDA

Support in the development of a green financing strategy and the development of green credit products

VisionFund Senegal

Implementation of a digital financial education program - Phase 1: study of training needs and solutions for digitalizing distribution channels

COOPEC SIFA

Improving social performance management

Berendina Micro Investments Company

Assess the impact, effectiveness, efficiency and sustainability of Berendina over the past five years.

Assilassimé Solidarity

Improving social performance management

CAURIE-MF

Improving social performance management

NEoT Offgrid Africa

Review of Environmental & Social Risks and Impacts associated to the project “Financing of Solar Home Systems receivables in Ivory Coast and Senegal

PMBF

Development of green microfinance

NEoT Offgrid Africa

Review of Environmental & Social Risks and Impacts associated to the project “Financing of Solar Home Systems receivables in Ivory Coast, Senegal and Ghana

ILO

Analyzing the risks of child labor within households using a microcredit through the 60 dB Microfinance Index

ACEP Burkina SA

Training on IT audit and review of general IT controls

CAURIE-MF

Improving Social Performance Management

ASSILASSIME

Improving human resources management

PAIDEK

Development of digital distribution channels for financial services for small agricultural producers

ACEP Niger and ACEP Burkina

Training on innovation and digital strategy

ACEP Niger

Capacity building in internal audit

COOPEC SIFA

Development of a financial education program for women's economic empowerment

COOPEC SIFA

Training of members of governing bodies

ACEP Burkina SA

Training on internal auditing in the digital age

Assilassimé Solidarity

Voice over IP Systems Training

ACEP Burkina SA & ACEP Niger

Customer Service Training

Baobab Mali

Customer satisfaction study

ACEP Cameroon

Implementation of a flash credit product based on a scoring system

Cofina Mali

Study on the digitalization of savings collection

ACEP Cameroon

Implementation of a flash credit product based on a scoring system

Baobab Mali

Strengthening Baobab Mali's position in the field of financing agricultural activities

MITRATA

Resilience of women smallholder farmers to climate change through sustainable agriculture

VisionFund Malawi

Support financial inclusion of smallholder farmers in Malawi

RMCR Mali

Financial inclusion for sustained income growth for rural smallholder households in the West Nile region of Uganda

VisionFund Uganda

Financial inclusion for sustained income growth for rural smallholder households in the West Nile region of Uganda

InFiNe

Mapping of the Luxembourg inclusive finance ecosystem

RENACA

Creation of training modules and tools adapted to financial management

RENACA

Development of financial and non-financial products on responsible energy consumption practices by women in rural areas

KAFO JIGINEW

Training of the IT team on data security and protection methods as part of the digitalization process of operations

KAFO JIGINEW

Training on the prevention of IT risks linked to the digitalization of customer operations

KAFO JIGINEW

Development of a communication plan and a marketing strategy for the marketing of products and development of digital communication tools based on the sharing of best practices

Coopec Sifa

Creation of training modules and training of internal trainers

MLF Zambia

Development of a training strategy and program, and training of trainers

SM Gilgal

Diagnosis of the agricultural sector financing model

CAURIE MF

Development of the PSD 2025 – 2029 (phase 2)

CAURIE MF

Evaluation of the Strategic Development Plan (PSD) 2020 – 2024 (Phase 1)

MLF Zambia

Creation of digital training materials, modules and channels

ACFB

Capacity building of members of governance bodies

ACFB

Business plan update

Assilassimé Solidarity

Implementation of actions planned in the environmental strategy

VisionFund Senegal

Development of an individual green credit product for young agricultural entrepreneurs

VisionFund Senegal

Development of a range of savings and digital transfer products

SMICO SA

Improving the supply of financial and non-financial services in the agricultural sector

Assilassimé Solidarity

Development of a savings mobilization strategy

Assilassimé Solidarity

Improving the customer complaint management mechanism - Phase 2: development of a digital solution

Assilassimé Solidarity

Improving the customer complaints management mechanism - Phase 1: diagnosis and policy

CAURIE MF

Development of a health insurance product development strategy

PEBCo-BETHESDA

Support in the development of a green financing strategy and the development of green credit products

VisionFund Senegal

Implementation of a digital financial education program - Phase 1: study of training needs and solutions for digitalizing distribution channels

COOPEC SIFA

Improving social performance management

Berendina Micro Investments Company

Assess the impact, effectiveness, efficiency and sustainability of Berendina over the past five years.

Assilassimé Solidarity

Improving social performance management

CAURIE-MF

Improving social performance management

NEoT Offgrid Africa

Review of Environmental & Social Risks and Impacts associated to the project “Financing of Solar Home Systems receivables in Ivory Coast and Senegal

PMBF

Development of green microfinance

NEoT Offgrid Africa

Review of Environmental & Social Risks and Impacts associated to the project “Financing of Solar Home Systems receivables in Ivory Coast, Senegal and Ghana

ILO

Analyzing the risks of child labor within households using a microcredit through the 60 dB Microfinance Index

ACEP Burkina SA

Training on IT audit and review of general IT controls

CAURIE-MF

Improving Social Performance Management

ASSILASSIME

Improving human resources management

PAIDEK

Development of digital distribution channels for financial services for small agricultural producers

ACEP Niger and ACEP Burkina

Training on innovation and digital strategy

ACEP Niger

Capacity building in internal audit

COOPEC SIFA

Development of a financial education program for women's economic empowerment

COOPEC SIFA

Training of members of governing bodies

ACEP Burkina SA

Training on internal auditing in the digital age

Assilassimé Solidarity

Voice over IP Systems Training

ACEP Burkina SA & ACEP Niger

Customer Service Training

Baobab Mali

Customer satisfaction study

ACEP Cameroon

Implementation of a flash credit product based on a scoring system

Cofina Mali

Study on the digitalization of savings collection

ACEP Cameroon

Implementation of a flash credit product based on a scoring system

Baobab Mali

Strengthening Baobab Mali's position in the field of financing agricultural activities

MITRATA

Resilience of women smallholder farmers to climate change through sustainable agriculture

VisionFund Malawi

Support financial inclusion of smallholder farmers in Malawi

RMCR Mali

Financial inclusion for sustained income growth for rural smallholder households in the West Nile region of Uganda

VisionFund Uganda

Financial inclusion for sustained income growth for rural smallholder households in the West Nile region of Uganda

InFiNe

Mapping of the Luxembourg inclusive finance ecosystem

RENACA

Creation of training modules and tools adapted to financial management

RENACA

Development of financial and non-financial products on responsible energy consumption practices by women in rural areas

KAFO JIGINEW

Training of the IT team on data security and protection methods as part of the digitalization process of operations

KAFO JIGINEW

Training on the prevention of IT risks linked to the digitalization of customer operations

KAFO JIGINEW

Development of a communication plan and a marketing strategy for the marketing of products and development of digital communication tools based on the sharing of best practices

Coopec Sifa

Creation of training modules and training of internal trainers

MLF Zambia

Development of a training strategy and program, and training of trainers

SM Gilgal

Diagnosis of the agricultural sector financing model

CAURIE MF

Development of the PSD 2025 – 2029 (phase 2)

CAURIE MF

Evaluation of the Strategic Development Plan (PSD) 2020 – 2024 (Phase 1)

MLF Zambia

Creation of digital training materials, modules and channels

ACFB

Capacity building of members of governance bodies

ACFB

Business plan update

Assilassimé Solidarity

Implementation of actions planned in the environmental strategy

VisionFund Senegal

Development of an individual green credit product for young agricultural entrepreneurs

VisionFund Senegal

Development of a range of savings and digital transfer products

SMICO SA

Improving the supply of financial and non-financial services in the agricultural sector

Assilassimé Solidarity

Development of a savings mobilization strategy

Assilassimé Solidarity

Improving the customer complaint management mechanism - Phase 2: development of a digital solution

Assilassimé Solidarity

Improving the customer complaints management mechanism - Phase 1: diagnosis and policy

CAURIE MF

Development of a health insurance product development strategy

PEBCo-BETHESDA

Support in the development of a green financing strategy and the development of green credit products

VisionFund Senegal

Implementation of a digital financial education program - Phase 1: study of training needs and solutions for digitalizing distribution channels

COOPEC SIFA

Improving social performance management

Berendina Micro Investments Company

Assess the impact, effectiveness, efficiency and sustainability of Berendina over the past five years.

Assilassimé Solidarity

Improving social performance management

CAURIE-MF

Improving social performance management

NEoT Offgrid Africa

Review of Environmental & Social Risks and Impacts associated to the project “Financing of Solar Home Systems receivables in Ivory Coast and Senegal

PMBF

Development of green microfinance

NEoT Offgrid Africa

Review of Environmental & Social Risks and Impacts associated to the project “Financing of Solar Home Systems receivables in Ivory Coast, Senegal and Ghana

ILO

Analyzing the risks of child labor within households using a microcredit through the 60 dB Microfinance Index

ACEP Burkina SA

Training on IT audit and review of general IT controls

CAURIE-MF

Improving Social Performance Management

ASSILASSIME

Improving human resources management

PAIDEK

Development of digital distribution channels for financial services for small agricultural producers

ACEP Niger and ACEP Burkina

Training on innovation and digital strategy

ACEP Niger

Capacity building in internal audit

COOPEC SIFA

Development of a financial education program for women's economic empowerment

COOPEC SIFA

Training of members of governing bodies

ACEP Burkina SA

Training on internal auditing in the digital age

Assilassimé Solidarity

Voice over IP Systems Training

ACEP Burkina SA & ACEP Niger

Customer Service Training

Baobab Mali

Customer satisfaction study

ACEP Cameroon

Implementation of a flash credit product based on a scoring system

Cofina Mali

Study on the digitalization of savings collection

ACEP Cameroon

Implementation of a flash credit product based on a scoring system

Baobab Mali

Strengthening Baobab Mali's position in the field of financing agricultural activities

MITRATA

Resilience of women smallholder farmers to climate change through sustainable agriculture

VisionFund Malawi

Support financial inclusion of smallholder farmers in Malawi

RMCR Mali

Financial inclusion for sustained income growth for rural smallholder households in the West Nile region of Uganda

VisionFund Uganda

Financial inclusion for sustained income growth for rural smallholder households in the West Nile region of Uganda

InFiNe

Mapping of the Luxembourg inclusive finance ecosystem

RENACA

Creation of training modules and tools adapted to financial management

RENACA

Development of financial and non-financial products on responsible energy consumption practices by women in rural areas

KAFO JIGINEW

Training of the IT team on data security and protection methods as part of the digitalization process of operations

KAFO JIGINEW

Training on the prevention of IT risks linked to the digitalization of customer operations

KAFO JIGINEW

Development of a communication plan and a marketing strategy for the marketing of products and development of digital communication tools based on the sharing of best practices

Coopec Sifa

Creation of training modules and training of internal trainers

MLF Zambia

Development of a training strategy and program, and training of trainers

SM Gilgal

Diagnosis of the agricultural sector financing model

CAURIE MF

Development of the PSD 2025 – 2029 (phase 2)

CAURIE MF

Evaluation of the Strategic Development Plan (PSD) 2020 – 2024 (Phase 1)

MLF Zambia

Creation of digital training materials, modules and channels

ACFB

Capacity building of members of governance bodies

ACFB

Business plan update

Assilassimé Solidarity

Implementation of actions planned in the environmental strategy

VisionFund Senegal

Development of an individual green credit product for young agricultural entrepreneurs

VisionFund Senegal

Development of a range of savings and digital transfer products

SMICO SA

Improving the supply of financial and non-financial services in the agricultural sector

Assilassimé Solidarity

Development of a savings mobilization strategy

Assilassimé Solidarity

Improving the customer complaint management mechanism - Phase 2: development of a digital solution

Assilassimé Solidarity

Improving the customer complaints management mechanism - Phase 1: diagnosis and policy

CAURIE MF

Development of a health insurance product development strategy

PEBCo-BETHESDA

Support in the development of a green financing strategy and the development of green credit products

VisionFund Senegal

Implementation of a digital financial education program - Phase 1: study of training needs and solutions for digitalizing distribution channels

COOPEC SIFA

Improving social performance management

Berendina Micro Investments Company

Assess the impact, effectiveness, efficiency and sustainability of Berendina over the past five years.

Assilassimé Solidarity

Improving social performance management

CAURIE-MF

Improving social performance management

NEoT Offgrid Africa

Review of Environmental & Social Risks and Impacts associated to the project “Financing of Solar Home Systems receivables in Ivory Coast and Senegal

PMBF

Development of green microfinance

NEoT Offgrid Africa

Review of Environmental & Social Risks and Impacts associated to the project “Financing of Solar Home Systems receivables in Ivory Coast, Senegal and Ghana

ILO

Analyzing the risks of child labor within households using a microcredit through the 60 dB Microfinance Index

ACEP Burkina SA

Training on IT audit and review of general IT controls

CAURIE-MF

Improving Social Performance Management

ASSILASSIME

Improving human resources management

PAIDEK

Development of digital distribution channels for financial services for small agricultural producers

ACEP Niger and ACEP Burkina

Training on innovation and digital strategy

ACEP Niger

Capacity building in internal audit

COOPEC SIFA

Development of a financial education program for women's economic empowerment

COOPEC SIFA

Training of members of governing bodies

ACEP Burkina SA

Training on internal auditing in the digital age

Assilassimé Solidarity

Voice over IP Systems Training

ACEP Burkina SA & ACEP Niger

Customer Service Training

Baobab Mali

Customer satisfaction study

ACEP Cameroon

Implementation of a flash credit product based on a scoring system

Cofina Mali

Study on the digitalization of savings collection

ACEP Cameroon

Implementation of a flash credit product based on a scoring system

Baobab Mali

Strengthening Baobab Mali's position in the field of financing agricultural activities

MITRATA

Resilience of women smallholder farmers to climate change through sustainable agriculture

VisionFund Malawi

Support financial inclusion of smallholder farmers in Malawi

RMCR Mali

Financial inclusion for sustained income growth for rural smallholder households in the West Nile region of Uganda

VisionFund Uganda

Financial inclusion for sustained income growth for rural smallholder households in the West Nile region of Uganda

InFiNe

Mapping of the Luxembourg inclusive finance ecosystem

RENACA

Creation of training modules and tools adapted to financial management

RENACA

Development of financial and non-financial products on responsible energy consumption practices by women in rural areas

KAFO JIGINEW

Training of the IT team on data security and protection methods as part of the digitalization process of operations

KAFO JIGINEW

Training on the prevention of IT risks linked to the digitalization of customer operations

KAFO JIGINEW

Development of a communication plan and a marketing strategy for the marketing of products and development of digital communication tools based on the sharing of best practices

Coopec Sifa

Creation of training modules and training of internal trainers

MLF Zambia

Development of a training strategy and program, and training of trainers

SM Gilgal

Diagnosis of the agricultural sector financing model

CAURIE MF

Development of the PSD 2025 – 2029 (phase 2)

CAURIE MF

Evaluation of the Strategic Development Plan (PSD) 2020 – 2024 (Phase 1)

MLF Zambia

Creation of digital training materials, modules and channels

ACFB

Capacity building of members of governance bodies

ACFB

Business plan update

Assilassimé Solidarity

Implementation of actions planned in the environmental strategy

VisionFund Senegal

Development of an individual green credit product for young agricultural entrepreneurs

VisionFund Senegal

Development of a range of savings and digital transfer products

SMICO SA

Improving the supply of financial and non-financial services in the agricultural sector

Assilassimé Solidarity

Development of a savings mobilization strategy

Assilassimé Solidarity

Improving the customer complaint management mechanism - Phase 2: development of a digital solution

Assilassimé Solidarity

Improving the customer complaints management mechanism - Phase 1: diagnosis and policy

CAURIE MF

Development of a health insurance product development strategy

PEBCo-BETHESDA

Support in the development of a green financing strategy and the development of green credit products

VisionFund Senegal

Implementation of a digital financial education program - Phase 1: study of training needs and solutions for digitalizing distribution channels

COOPEC SIFA

Improving social performance management

Berendina Micro Investments Company

Assess the impact, effectiveness, efficiency and sustainability of Berendina over the past five years.

Assilassimé Solidarity

Improving social performance management

CAURIE-MF

Improving social performance management

NEoT Offgrid Africa

Review of Environmental & Social Risks and Impacts associated to the project “Financing of Solar Home Systems receivables in Ivory Coast and Senegal

PMBF

Development of green microfinance

NEoT Offgrid Africa

Review of Environmental & Social Risks and Impacts associated to the project “Financing of Solar Home Systems receivables in Ivory Coast, Senegal and Ghana

ILO

Analyzing the risks of child labor within households using a microcredit through the 60 dB Microfinance Index

ACEP Burkina SA

Training on IT audit and review of general IT controls

CAURIE-MF

Improving Social Performance Management

ASSILASSIME

Improving human resources management

PAIDEK

Development of digital distribution channels for financial services for small agricultural producers

ACEP Niger and ACEP Burkina

Training on innovation and digital strategy

ACEP Niger

Capacity building in internal audit

COOPEC SIFA

Development of a financial education program for women's economic empowerment

COOPEC SIFA

Training of members of governing bodies

ACEP Burkina SA

Training on internal auditing in the digital age

Assilassimé Solidarity

Voice over IP Systems Training

ACEP Burkina SA & ACEP Niger

Customer Service Training

Baobab Mali

Customer satisfaction study

ACEP Cameroon

Implementation of a flash credit product based on a scoring system

Cofina Mali

Study on the digitalization of savings collection

ACEP Cameroon

Implementation of a flash credit product based on a scoring system

Baobab Mali

Strengthening Baobab Mali's position in the field of financing agricultural activities

Finalized program

African Facility with the French Development Agency

System set up in 2013 by the Grameen Crédit Agricole Foundation, in partnership with the French Development Agency (AFD), to support a greater number of rural microfinance institutions (MFIs) in sub-Saharan Africa.